Customer Information

 

Return articles and cancellation of orders:

One of our concerns is the satisfaction of our customers. If for some reason you are dissatisfied with our products, you may cancel your order and return the product(s) within a period up to fourteen working days after receipt of order date.

We will refund the full amount of the ordered and returned products. It is your responsibility to notify us within the referenced period, by email or mail letter, of its intention of cancellation. The goods must be returned in original condition and with original packaging. The cost of its return is the customer's responsibility.

However, they are excluded from returns, all products that do not present a tamper proof seal.